tag:blogger.com,1999:blog-21166579.post162247218266924781..comments2024-02-19T08:12:53.815-05:00Comments on The Right Thing: THE RIGHT THING: TAKE MY MONEY, PLEASEJeffrey L. Seglinhttp://www.blogger.com/profile/15648051034425906705noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-21166579.post-43758835341225484122007-05-08T01:56:00.000-04:002007-05-08T01:56:00.000-04:00Things like this happen. Its a cost of doing busin...Things like this happen. Its a cost of doing business. Far too often it would cost a company more in labor and shipping to recover and account for these erroneous shipments than simply write them off. A customer who receives an unordered good has no duty (legal or moral) to pay for the unordered goods. The most that would be morally (but not usually legally) required of the erroneous receiver is to notify the sender of the erroneous shipment once and hold the goods for the shipper's retrieval for a reasonable period of time. If the shipper fails to recover the goods within a reasonable period of time, the receiver may dispose of the goods in any way he chooses.Bill Jacobsonhttps://www.blogger.com/profile/05109292381489849674noreply@blogger.comtag:blogger.com,1999:blog-21166579.post-87711604886443190822007-05-07T19:28:00.000-04:002007-05-07T19:28:00.000-04:00Enjoyed the article about Karen trying to pay for ...Enjoyed the article about Karen trying to pay for something and the run-around she got.<BR/>In December 2006, I received a rug from a MAjor department store that I didn’t order & I am still battling with them, 5 months later. After calling them 22 times, being routed to customer service outsourced to India & each call lasting at least 10 minutes explaining the same thing over and over- I am at the end of my rope. I even wrote to their corporate offices in New York and San Francisco and its been a week and no reply whatsoever. I can totally understand her frustration! It boils down to: Companies Don‘t Care.Anonymousnoreply@blogger.com