tag:blogger.com,1999:blog-21166579.post1640395250851520513..comments2024-02-19T08:12:53.815-05:00Comments on The Right Thing: Expressing sympathy or thanks are not business obligationsJeffrey L. Seglinhttp://www.blogger.com/profile/15648051034425906705noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-21166579.post-272923049416606702015-07-19T10:36:52.309-04:002015-07-19T10:36:52.309-04:00Courtesy and kindness are always nice. Sometimes ...Courtesy and kindness are always nice. Sometimes easy if on a direct phone call. Sometimes not so if on by e-mail or mail. Some e-mails cannot be returned and some of each do not have a contact name.<br /><br />Not all company reps are as concerned. After my dad died, He received a notice from AARP. I responded that I would continue the subscription if the company transferred the unused portion of the account to my name and started billing me in my name when it ran out. Such was never replied to. I let it run out and never signed up. So they lost a customer.<br /><br />Alan Owseichik<br />Greenfield, MaAnonymousnoreply@blogger.com