Sunday, April 15, 2012

Radio Interview with RTÉ news

An interview with Avril Hoare of RTÉ Radio's "This Week" news program about what media faces after making very public errors appears here.

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Drilling down on patient loyalty

For more than 30 years, A.L. and her family visited the same dentist. Even after they moved a half-an-hour's drive away from the de...