Fifteen years ago, M.N. was looking for a job. In his
early 40s at the time, he was trying to make a bit of a career shift so he knew
that landing a job in a new field might be a challenge. But he was convinced
that the skills he had acquired were transferrable to a new line of work. So he
set out on his search.
Friends and acquaintances in his newly desired field
advised M.N. They gave him recommendations on what he might do to strengthen
the possibility of a successful landing. They provided him with names of people
with whom he might network.
With some persistence, he considered himself lucky to
schedule an appointment with Q.L., an executive in a company, which did the
type of work M.N. wanted to do. At first it was difficult to get a response
from Q.L. and even after he did, M.N. found it a challenge to book time with
him. But Q.L.'s assistant finally responded to M.N. and told him that Q.L.
could fit him in.
M.N. got to Q.L.'s office a bit early and was prepared to
wait. But the time for the appointment came and he found himself still waiting.
That was fine, he figured. Q.L. was, after all, meeting him as a favor to
provide him some advice on his search for new work.
Finally, a half-hour after the scheduled time, Q.L.'s
assistant led M.N. to his office, which was empty. Q.L. arrived, shook M.N.'s
hand, and sat down. After about 10 minutes of answering a few questions about
the type of employee Q.L.'s company was looking for, Q.L. cut the meeting short
and apologized to M.N. that he would need to leave to get to his next
appointment. To M.N., the episode felt dismissive with Q.L. offering little in
the way of encouragement.
M.N. put the episode behind him and a few months later
was able to land a job doing precisely the kind of work he wanted to do. Over
the past 15 years, he successfully moved his way up the company.
At an industry trade show recently, M.N. was giving a
talk. After he finished several of the attendees waited to ask him questions.
One who waited was Q.L., who approached M.N. and asked him about opportunities
within his company. He responded, but it was clear Q.L. had no recollection of
having met with M.N. 15 years earlier.
That evening, M.N. received an email from Q.L., reminding
him about his question and expressing how much he enjoyed M.N.'s talk and that
he would really like to find a way to work with him at his company.
While his company didn't have any openings, M.N. now
wonders whether he should remind Q.L. that they had met before, hoping it jars
his memory of how dismissive he had been when M.N. sought his help. "Or
should I just tell him we have no openings right now?"
Little would be gained by settling an old score,
particularly since Q.L. might not have perceived himself as being as dismissive
as M.N. remembers. He did after all make time to meet with M.N. The right thing
is to simply thank Q.L. for his interest and let him know there are no openings at
his company right now.
Jeffrey L. Seglin, author of The Simple Art of Business Etiquette: How to Rise to the Top by Playing Nice, is a senior lecturer in public policy and director of the communications program at Harvard's Kennedy School. He is also the administrator of www.jeffreyseglin.com, a blog focused on ethical issues.
Do you have ethical questions that you need answered? Send them to rightthing@comcast.net.
Follow him on Twitter: @jseglin
Jeffrey L. Seglin, author of The Simple Art of Business Etiquette: How to Rise to the Top by Playing Nice, is a senior lecturer in public policy and director of the communications program at Harvard's Kennedy School. He is also the administrator of www.jeffreyseglin.com, a blog focused on ethical issues.
Do you have ethical questions that you need answered? Send them to rightthing@comcast.net.
Follow him on Twitter: @jseglin
(c) 2018 JEFFREY L. SEGLIN. DISTRIBUTED BY TRIBUNE CONTENT AGENCY, LLC.