What's the right thing to do when someone insults you,
but then asks you to dinner?
Years ago, I was researching an article about whether
companies that offered employee stock ownership plans (ESOPs) -- a mechanism by
which employees own shares in their own company -- outperformed companies that
did not. I'd read up on the topic and drawn up a list of experts I could talk
to who'd reportedly studied the issue.
What I was trying to figure out was whether anyone had
specifically studied and documented whether ESOP companies outperformed
non-ESOP companies, and if they had, if they would share specifics with me. On
what basis was performance being measured? How much exactly did the ESOP
companies outperform or underperform?
I was given the name of a fellow I was told had
researched the topic and might have the kind of information I was looking for,
so I emailed him and set up a time to talk by phone.
He was clearly enthusiastic about the topic, reminding me
how intuitive it was to believe that ESOPs improved a company's performance. It
only makes sense, he said, to think that employees who own part of a company
would be more inclined to want to see it perform well than those who did not.
I agreed that intuitively it made sense. But I had told
him in my email that I was looking for someone with solid evidence that ESOP
companies actually did better, someone who had specifically researched
ESOP-company financial performance and analyzed the results. I reminded him
that I was looking for specifics.
His reiterated that his research showed ESOP companies
clearly outperformed other companies. No question.
So by what specific percentage, I asked, again trying to
get him to share his concrete research.
He seemed taken aback that I questioned him and asked for
specifics and responded with a curt two-word expletive.
Taken aback myself, I asked him if I'd offended him
somehow. He told me I had questioned his credibility by asking him to
substantiate his claims.
I reminded him that I was reporting a story and simply
looking for information.
He repeated the expletive.
This went on for some time until it became clear he
either didn't have or wasn't going to share his research with me.
I thanked the source for his time. Before we hung up, he
mentioned that he'd purchased a table at an upcoming industry association dinner
and asked if I'd like to join them.
Given that I'd never been invited to dinner by someone
who less than 15 minutes earlier had hurled epithets my way, I wasn't certain
of the appropriate response. I supposed it might be an interesting event. You
never know where an idea for a story might arise. Then again, I'd have to spend
time with this guy.
If he didn't want to share information with me (if he
indeed had it), the right thing would have been for him to simply tell me he
chose not to share it rather than to launch into a verbal attack. I declined
his invitation.
Jeffrey L. Seglin, author of The Right Thing: Conscience, Profit and Personal Responsibility in Today's Business and The Good, the Bad, and Your Business: Choosing Right When Ethical Dilemmas Pull You Apart, is a lecturer in public policy and director of the communications program at Harvard's Kennedy School.
Follow him on Twitter: @jseglin
Do you have ethical questions that you need answered? Send them to rightthing@comcast.net.
(c) 2014 JEFFREY L. SEGLIN. Distributed by TRIBUNECONTENT AGENCY, LLC.
2 comments:
I'd say you did "NO" right.
He probably had no more specifics and was embarrassed. Such a topic is hard to evaluate anyway. Are they better performers because they have it or do they have it because they are better performers (if you get the jist)???.
No way should you feel insulting because he had just insulted you.
I would just go on and never ask another similar question of any sort.
Whether you choose to be social is another thing. I probably would not but you may.
But he has demonstrated his true colors and remember it.
Alan Owseichik
Greenfield, Ma
Declinig the dinner invitation was appropriate, particularly given the individual's initial demeanor and rudeness.
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