In early March, a California reader returned from a
trip to Uganda to visit the mountain gorillas there. Her tour was quite
expensive. She traveled with many of the same people on this tour, most of whom
travel throughout the world at least once a year, if not more.
While in Uganda, they visited the Batwa people at a small
demonstration village they have established in the Bwindi Impenetrable Forest.
"In a country where many adults earn less than one
dollar a day, the Batwa are considered much more impoverished," she
writes. "Many of the children we saw appeared malnourished. All children
and adults were very, very thin."
The Batwa people had displayed an array of handmade items
for the tourists to purchase, including beaded jewelry, wood carvings and
handmade baskets. "All prices were well below what would be charged in a
village shop or in a U.S. fair trade business," my reader writes.
But she takes issue with the fact that several of her
fellow travelers insisted on bargaining down the Batwa peoples to half the
price they were charging for their goods or less. "One Batwa woman was
asking the equivalent of $7.20 for a lovely hand-woven tray," my reader
writes. "She was offered and accepted $3.60.
After she raised her concern about negotiating the prices
down on the goods being sold one of the women on the trip with whom she had
traveled before explained to my reader: "They love to bargain and expect
to come down in price. They'd be very hurt if you didn't bargain and they'd
think you were stupid."
My reader responded: "Sure, they'd rather get half
the amount than have the money to feed their kids or to purchase firewood for
cooking. I don't care if they think I'm stupid." She reports that the conversation
went downhill from there.
Later in their tour, their tour leader who -- a biologist
who has spent a good deal of time in Africa -- thanked her for paying the
asking price for the goods offered.
"Was I wrong?" my reader asks about paying the
asking price rather than negotiating -- and raising the issue with her fellow
travelers.
My reader wasn't wrong to pay full price. She also wasn't
wrong to raise the conversation with her fellow travelers about the ethics of
negotiating already low prices down with people who seemed like they could use
the money. They each saw similar situations in the village and could determine
whether it was appropriate to haggle or not. That my reader chose to pay full
price in an effort to pay what she deemed to be a fair price for the goods
received is laudable.
What's curious, however, is that no one on the trip, such
as the tour leader who had spent a good deal of time in the region, saw fit to
give the tourists guidance. That she thanked my reader for paying for full
price suggests the tour guide had an opinion on the right thing to do in the
situation. The right thing would have been for her to share that opinion with
the tourists she led through the marketplace. The choices they made based on
that opinion would have been entirely theirs to make.
Jeffrey L. Seglin, author of
The Right Thing: Conscience, Profit and Personal Responsibility in Today's Business and
The Good, the Bad, and Your Business: Choosing Right When
Ethical Dilemmas Pull You Apart, is a lecturer in public
policy and director of the communications program at Harvard's Kennedy
School.
Do you have ethical questions
that you need answered? Send them to rightthing@comcast.net.
(c) 2013 JEFFREY L. SEGLIN. Distributed by Tribune MediaServices, Inc.
1 comment:
According to my Dad, his father (a 1910 Russian immigrant, used to barter all of the time when purchasing product. Gramp (per Dad) also believed that the seller expected this. As to truth, who knows.
On the African trip, the tour guide should have offered his opinion if this was allowed by his company. He may not be allowed to voice opinions in public.
As to morality, it has to be up to the invilved persons to decide. The seller was not robbed and agreed. So it becomes an opinion.
Alan Owseichik
Greenfield, Ma.
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