Alice has been caring for her ailing father for many
years. Her father has been a widower for almost 30 years and lived alone in an
assisted living apartment for much of that time. Alice's care involved helping
him find and get settled in his apartment, visiting him regularly, and as his
health deteriorated, she found a home care aid to pay him regular visits. She
also helped manage his finances.
Now in his 90s and legally blind, Alice's father has
needed more care and more help with paying bills, filing taxes and generally
getting around. One of the areas that Alice writes that she dreads talking to
him about is what his wishes are after he dies. Nevertheless, she persists.
Alice has spoken to her father about what he would like
for a funeral and service, whether he would like to be cremated and where he
would like to be buried. Almost everything seemed settled, when on one visit
her father mentioned to her that he had a small life insurance policy she had
never heard about before. In his desk, he had a handwritten note with the name
of the government agency which he believed held the policy along with his
identification number.
He had no recollection and there was no notation of how
much the life insurance policy was for, but he wanted Alice to check.
Alice called, and an agent got on the line. Alice told
the agent what she was after and gave him her father's identification
information. She was told that there was no record of her having her father's
power of attorney and that they could not release the information without his
permission. She would have to request forms from the agency that she could fill
out and return establishing that she did have power of attorney and then she
could call and get the information.
"That's going to take more time," writes Alice,
observing that all she wants to do is confirm the policy and the amount, not to
try to cash it in. "I could easily have my husband call and say he was my
father since we have all the necessary information. They would never
know."
Alice wants to know if it would be wrong to try this
tactic to save time getting the information her father wants.
Of course, it would be wrong. Alice may fear that her
father's health is failing enough that by the time she went through the proper
steps and got the information, her father would no longer be around, but
engaging in fraud for the sake of expediency is never a good idea.
The right thing is for Alice to file whatever forms she
needs to be able to access the information. She's already doing the right thing
by providing her father with love and support as it becomes more challenging
for him to do it for himself.
Jeffrey L. Seglin, author of The Right Thing: Conscience, Profit and Personal Responsibility in Today's Business and The Good, the Bad, and Your Business: Choosing Right When Ethical Dilemmas Pull You Apart, is a senior lecturer in public policy and director of the communications program at Harvard's Kennedy School.
Follow him on Twitter: @jseglin
Do you have ethical questions that you need answered? Send them to rightthing@comcast.net.
(c) 2020 JEFFREY L. SEGLIN. Distributed by TRIBUNE CONTENT AGENCY, LLC.
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