Sunday, January 22, 2017

When prospective recommenders love me but hate the business



For many years, T.T., a reader from New Jersey, had wanted to work for a particular large company. He thought he had the ability and experience to do well there and believed that the company would be a perfect place to advance his career. When a position for which he believed himself to be qualified became available, he seized the moment by updating his resume and writing the most compelling cover letter he could muster.

The job posting also asked for applicants to have three recommenders send in letters attesting to the applicant's strengths and weaknesses, as well as how the applicant might fit in with the company. Now in his mid-30s, T.T. had a good track record at the places where he'd worked and he figured that finding people to write strong recommendation letters would be no problem.

He emailed three people with whom he'd worked, asking each of them if they would be willing to write a letter on his behalf. The first response he got assured him that she'd be glad to write the letter, asking T.T. to provide her with an up-to-date resume, a copy of the job description, and perhaps a copy of his cover letter so she had a sense of how he saw himself fitting into the job.

But the second person T.T. asked responded by telling him that he was not a fan of the company, its values, or the products it produced, and that T.T. could do better. When the third person responded in a similar manner, T.T. was now in the position of having to find two other people who would be willing to write recommendation letters for him.

"This doesn't seem right," T.T. writes. "I'm not asking them to buy products from the company. I'm asking them to write a recommendation letter for me."

While T.T. thinks it's fine for different people to have different opinions about particular companies, he doesn't believe that these opinions have anything to do with how he's performed on previous jobs or how people he's worked with perceive his own values and work ethic.

"All three of them had written recommendations for me in the past," writes T.T. Why should it make a difference what company I'm applying for a job at? T.T. asks. If they're willing to recommend me, shouldn't they be willing to do so regardless of where I apply?

No one should ever assume that someone he or she asks to write a recommendation letter is obligated to agree to do so. Prospective recommenders have every right to decline the invitation to write such a letter, regardless of their reasons for not wanting to write one. If a recommender doesn't want to write T.T. a letter because they have strong feelings about the company to which he's applying, then that's their reason.

It makes no sense for T.T. to try to convince someone who doesn't want to write a letter to write one. The right thing is for T.T. to thank them for considering his request and then to move on to someone else who might be agreeable to write him a letter that could help him get the job he wants. 

Jeffrey L. Seglin, author of The Simple Art of Business Etiquette: How to Rise to the Top by Playing Nice, is a lecturer in public policy and director of the communications program at Harvard's Kennedy School. He is also the administrator of www.jeffreyseglin.com, a blog focused on ethical issues.

 Do you have ethical questions that you need answered? Send them to rightthing@comcast.net. 

Follow him on Twitter: @jseglin


(c) 2017 JEFFREY L. SEGLIN. DISTRIBUTED BY TRIBUNE CONTENT AGENCY, LLC.

Sunday, January 15, 2017

When travel plans are about to sink


When S.W. booked a trip for her first ocean liner cruise, she was excited. Now retired, S.W. had been looking forward to traveling and a trip on a large ship that was on her travel wish list. She'd even convinced a friend to book the same cruise so they could share a stateroom. 

The cruise is scheduled to depart five months from now. S.W. and her friend left a small deposit two months ago, which they knew they'd lose if they'd canceled the trip.

In the two months since she left the deposit, S.W. has been having second thoughts about the trip. The recent death of a close family member as well as some health issues of her own had caused S.W. to think that she might want to use her travel budget to go see family rather than be on a ship for a couple of weeks. 

S.W. thinks she might be able to tell the cruise line that she's canceling her trip because of a death in the family, although providing a death certificate as proof would likely be a challenge since the family member's death would have been more than a half-year before her cruise is set to embark. If she cancels, she figures she'll lose about $100. But she'd also be leaving her friend and ship roommate in the lurch, forcing her to decide to either find a new roommate to book the cruise or to cancel the trip herself. 

S.W. asks if it would be wrong to cancel her trip and leave her friend without a roommate, and also whether it would be wrong to tell the cruise line that her family member's death is the reason she plans to cancel. 

If S.W. no longer wants to go on the cruise, she shouldn't feel obligated to take the cruise. No one should feel obligated to travel when they don't want to, particularly on a large vessel in the middle of an ocean. She should feel no guilt whatsoever about changing her mind. 

If she does decide to cancel, however, particularly because she convinced her friend to go on the trip with her, she should let her friend know that she's no longer planning to go on the journey. She should do this soon so that her friend has as much time as possible to decide whether she still wants to go without S.W. 

If the reason for her decision to cancel was to attend a family funeral, then it would be fine for S.W. to let the cruise line know that that was her reason. But since there is no memorial service planned for when the cruise would take place, the death in S.W.'s family doesn't present an obstacle for her to go if she wants to. Misrepresenting the facts to the cruise line as a reason for the cancellation would be wrong, even if it mean S.W. might also get her $100 back after canceling. 

The right thing is for S.W. to decide whether she wants to go on this cruise or not, and then to be honest with her friend and the cruise line about her decision to cancel. 

Jeffrey L. Seglin, author of The Simple Art of Business Etiquette: How to Rise to the Top by Playing Nice, is a lecturer in public policy and director of the communications program at Harvard's Kennedy School. He is also the administrator of www.jeffreyseglin.com, a blog focused on ethical issues. 

Do you have ethical questions that you need answered? Send them to rightthing@comcast.net. 

Follow him on Twitter: @jseglin 

(c) 2017 JEFFREY L. SEGLIN. DISTRIBUTED BY TRIBUNE CONTENT AGENCY, LLC.

Thursday, January 12, 2017

BuzzFeed & Trump, and Obama's Farewell Speech

After BuzzFeed released the unsubstantiated dossier on President-Elect Trump, many media outlets asked about the ethics involved in BuzzFeed's decision.

I spoke with Wisconsin Public Radio's Central Time on the issue. You can read the archived interview here (8 minutes). 

I also spoke with Voice of America on the topic here, and Vanity Fair here

Some thoughts on President Obama's farewell speech and his focus on values, cynicism, and engagement appear here.